Senior UX Designer

The Senior UX Designer will produce deliverables for medium-sized programs, translating concepts into user flows, wireframes, and prototypes. They will collaborate with cross-functional teams to facilitate the client's product vision and ensure user-centered design practices are followed.

Responsibilities

• Produce deliverables on programs of medium size with little oversight
• Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences
• Facilitate the client’s product vision by researching conceiving, sketching, prototyping, and user-testing experiences for digital products
• Design and deliver wireframes, user stories, user journeys, and wireframe mockups optimized for a wide range of devices and interfaces
• Utilize user insight, analytics, best practice, competitor analysis to inform design decisions
• Perform site/application audits and analyze data from various measurement tools to provide insights on user behavior and design recommendation
• Formulate concepts and requirements into a strategic approach, including IA and UX artifacts such as sitemaps, user journey maps, process flows, user personas, wireframes, and prototypes to guide the strategic vision and development hand-offs
• Take a user-centered design approach and iterate designs
• Research and share industry trends, competitors, and comparable experiences
• Drive design standards and patterns across channels and products
• Use UX design best practices to design solutions
• Proven ability to guide design work from planning through to delivery consistent with design and brand standards, analytics, insights, and audience feedback
• Proactively find ways to maximize the efficiency of workflow between strategy, design, and development within the established agency process
• Familiarity with a design system approach
• Sound knowledge of web and mobile technologies
• Fluent in responsive design approaches
• Experience working within the constraints of a CMS platform (e.g., AEM, Drupal etc.)
• Collaborates as appropriate on creating user stories or other deliverables to define development tasks (e.g., functional specifications, UAT review etc.)

Requirements

• Proven experience leading the UX practice on projects at various stages within a product life cycle
• A creative problem solver with a knack for fresh ideas and a new perspective
• Experience designing UX for large- and small-scale websites, email, mobile and desktop applications
• Expertise in human interface guidelines, standards, and best practices as they apply to platforms
• Fluency in appropriate software to create professional-quality, well-designed deliverables (Figma, Adobe Suite (XD and InDesign required, Illustrator and Photoshop a plus), Sketch (a plus), InVision, Microsoft Office Suite, JIRA (a plus))
• Knowledge of the WCAG 2.1 guidelines and accessibility best practices
• Open to receiving feedback and constructive criticism

Key Skills

• User-centered design
• Rapid prototyping
• Heuristic and competitive analysis
• Usability
• Accessibility concerns
• Functional specifications
• Communication of design processes, ideas, and solutions
• Atomic theory, systems, and practices
• Collaboration with cross functional teams
• Usability testing sessions
• Data interpretation
• Site/application audits
• Industry trends
• Design standards and patterns
• UX design best practices
• Workflow efficiency
• Design system approach
• Web and mobile technologies
• Responsive design approaches
• CMS platform experience
• User stories and functional specifications