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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
UX Designer, Workforce Solutions
Amazon • United States of America 🇺🇸
The UX Designer will shape the user experience across the talent ecosystem at Amazon, focusing on job search, interviewing, and employee engagement. They will advocate for customers through data and create innovative design solutions in collaboration with engineering and product management teams.
Responsibilities
- Determines best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer
- Advocate for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights
- Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development
- Partners with engineering and product management team members in the execution and delivery of successful products and services, using a customer-focused, iterative design process
- Present design work to UX partners, cross-disciplinary teams, and senior leaders
- Bring forward innovative ideas and solutions that raise the bar on our customer's experience
Requirements
- 2+ years of design experience
- Have an available online portfolio
- Experience with design, wire-framing, and prototyping tools
- Experience in prototyping
- Customer-obsessed, with experience using design research methods to uncover customer insights
- Thorough knowledge of key channels and platforms, with experience in mobile, portable, dedicated, web, and native solution design
- Experience with pattern libraries, component repositories and accessibility guidelines
- General awareness of emerging technologies and interfaces
- Bachelor's degree in design, human-computer interaction (HCI), or similar field of study
Key Skills
- Strong storytelling and presentation skills
- Experience in a highly agile environment
- Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs
- Experience creating user-centered solutions for enterprise applications, with a focus on employee-facing tools and workplace systems
- Positive energy and leadership capabilities, as well as a willingness to work outside of a typical role to deliver holistic solutions to customer problems
- Excellent verbal and written communication skills
Benefits
- Base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market
- Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package
- Full range of medical, financial, and/or other benefits
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
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