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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
The Product Designer will lead discovery and research efforts, engaging with users to analyze behavior and synthesize insights. They will balance big-picture strategy with hands-on design work to create intuitive user flows.
Responsibilities
- Lead Discovery & Research: Talk to users, analyze behavior, and synthesize insights from qualitative research and product analytics to design experiences that truly resonate.
- Think Big & Execute Well: Balance big-picture strategy with hands-on design work, turning complexity into intuitive, engaging user flows.
- Leverage Data & Creativity: Use user insights, behavioral analytics, and market trends to inform and validate design decisions.
- Drive Collaboration & Influence: Partner with PMs, engineers, and stakeholders to align UX with business goals. Facilitate design thinking workshops and bring fresh perspectives to the table.
Requirements
- 4+ years of UX/Product Design experience in SaaS or AI-driven products.
- Passion for user research, data synthesis, and leveraging analytics to drive decisions.
- Proven success leading UX initiatives and influencing cross-functional teams.
- Expertise in Figma (or similar tools), usability testing, and interaction design.
- Strong storytelling and communication skills.
- Foundational knowledge of HTML, CSS, and JavaScript.
- Adaptability in a fast-paced environment.
Key Skills
- UX/Product Design experience
- User research
- Data synthesis
- Usability testing
- Interaction design
- Storytelling and communication
- HTML, CSS, and JavaScript
- Adaptability
Benefits
- Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
- Competitive HSA with company matching
- Paid parental leave
- Flexible vacation policy
- 401K options with company dollar-for-dollar match
- Employee stock options available from day one
- $2,000 annual educational allowance
- Catered lunch every Tuesday * an in-office perk
- MARTA transportation or office parking expenses covered
- Employee charitable donation company match, up to $500 annually
- Regular company outings and events
- Hybrid work options with $500 office stipend to set up your home office
- Designated bike storage
About Callrail
CallRail is the lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use real-time insights to optimize their marketing.
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