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"The details are not the details. They make the design."
— Charles Eames
Senior Product Designer, Insurance
Alma • United States of America 🇺🇸
The Senior Product Designer will craft intuitive tools for mental health providers to navigate insurance eligibility and claims processing. They will collaborate with cross-functional teams to deliver efficient and valuable solutions.
Responsibilities
- Partner closely with Product Managers, Engineering Managers, and Lead Product Designer to solve challenging problems
- Lead the design of scalable, intuitive user experiences across devices
- Apply service design and systems thinking to create higher-impact workflows
- Understand and advocate for user needs through research activities
- Share ideas through sketches, wireframes, prototypes, and design reviews
- Collaborate cross-functionally in an agile environment
- Contribute to Alma’s design system and best practices
Requirements
- 5+ years of experience in product design or user experience design, ideally within healthcare, fintech, or another highly complex domain
- Portfolio with case studies showcasing deep understanding of user needs, ability to translate complex systems into seamless experiences, and creative problem-solving
- Fluent in digital design and prototyping tools, especially Figma
- Comfortable working in a fast-paced, metrics-driven environment
- Passionate about user research and accessibility/usability
Key Skills
- Digital design and prototyping tools, especially Figma
- User research, including interviews, surveys, and usability testing
- Collaboration across multiple squads, stakeholders, and domains
- Context switching
- Accessibility and usability advocacy
Benefits
- Health insurance plans through Aetna and MetLife, including FSA and HSA plans
- 401K plan (ADP)
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend
- Financial wellness benefits through Northstar
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- EAP access through Aetna
- One-time home office stipend
- Comprehensive parental leave plans
- 12 paid holidays, and 1 Alma Volunteering Day
- 3 weeks of PTO, plus 7 sick days
About Alma
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with 24,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures.
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