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"The details are not the details. They make the design."
— Charles Eames
Lead the design strategy for the Customer division, focusing on card experiences from application to ongoing usage. Collaborate with various teams to ensure designs align with business goals and user needs.
Responsibilities
- Lead the vision: Act as the strategic design partner to the VP of Cards and Head of Card Product
- Be the customer's voice: Build and scale the user research function within the Cards team
- Design end-to-end experiences: Design for all card experiences, including the entire card application flow and all mobile and web card experiences
- Drive collaboration: Partner closely with the Cards and Customer Experience squads
Requirements
- 7+ years of experience designing customer-focused products
- Seasoned product designer with a strong background in fintech or a similar fast-paced industry
- Proven track record of leading end-to-end product design
- Ability to act as a strategic partner, translating business goals into innovative and user-centric design solutions
- Deep expertise in mobile-first design
- Collaborative leader who excels at building relationships and influencing stakeholders
- Experience with user research methodologies
Key Skills
- Design thinking
- User research
- Visual design
- User experience (UX) design
- Prototyping
- Problem-solving abilities
- Communication and collaboration skills
Benefits
- Competitive pay and stock options
- Unlimited PTO
- Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
- Newly added HSA and Pet Insurance
- 401K Plan with Matching
- Cell Phone Stipend
About Sunbit
Sunbit builds financial technology for real life. Our technology approves the majority of people who apply and eases the stress of paying for life’s expenses by giving people more options on how and when to pay. Sunbit offers a next-gen, no fee credit card and point-of-sale lending technology available at over 27,000 service locations, including auto dealership service centers, optical practices, dentist offices, and specialty healthcare services. View our privacy policy here: https://sunbit.com/consumer_privacy Sunbit Now, LLC, NMLS ID 1760582
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