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"The details are not the details. They make the design."
— Charles Eames
Senior Product Designer
John Lewis Partnership • New London, United States of America 🇺🇸
As a Senior Product Designer, you will execute and deliver customer-centric product design throughout the end-to-end design process. You will work on defined areas and medium complexity problem spaces, influencing design thinking methodologies and product strategy.
Responsibilities
- Execute and deliver customer-centric product design in your product team, throughout the end-to-end design process, from initial discovery through to delivery and continuous iteration.
- Work on defined areas and medium complexity problem spaces, either purely digital products across customer touchpoints and/or across digital and physical journeys.
- Feed into product vision and strategy for your area within team ceremonies and activities.
- Build empathy and advocacy for the customer in your product team/area.
- Influence design thinking methodologies, and use knowledge to elevate the product teams/areas product thinking and strategy.
- Communicate designs with stakeholders, the direction and progress of the customer experience in their product.
- Help inform business decisions and roadmaps by using a design thinking approach.
- Conduct research including desk research - heuristic analysis, competitor analysis.
- Experience with animation/motion/interaction design, native app design, or brand/visual/graphic design.
- First hand experience with front-end development. Ability to understand advanced languages such as React, Swift etc.
Requirements
- Experience working as part of a Product Team in an agile environment.
- Experience working through the Product Design lifecycle from discovery / research through to the final UI design with a portfolio to showcase this work.
- Experience with agile working methodologies.
- Ability to think at a high level about product strategy and clearly articulate design decisions.
- Understanding of the technical implications of design decisions.
- Strong understanding of the value of UI style guides and components.
- Experience using and helping to maintain a design system.
- Passion for problem solving and UX Design.
- A basic understanding of front end technologies code (HTML, CSS) and/or Native design technologies.
- Working knowledge of W3C Accessibility standards.
- Excellent communication skills and people-focused design mentality to help set up frameworks and brainstorm initial.
- Proficient in using digital design tools i.e. Figma.
About John Lewis Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focussed on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we mak
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