Senior Product Designer, AI Experiences on Platform

Collaborate with Lead Designers to design and scale AI-driven experiences across all surfaces and user journeys. Identify overlapping efforts and streamline user flows to improve design quality across AI initiatives.

Responsibilities

• Collaborate with Lead Designers to design and scale AI-driven experiences across all surfaces (Desktop, Mobile, Messaging, etc.) and user journeys.
• Look across all AI workstreams on platform-aligned with our V2MOM priorities-to identify overlapping efforts, streamline user flows, and improve design quality.
• Design clear, accessible, and consistent UX patterns that support AI features and make complex functionality approachable.
• Translate abstract AI capabilities and concepts into purposeful, user-centered design solutions.
• Contribute to and evolve our AI design system and pattern libraries (cross-cloud effort) to support cross-functional consistency.
• Partner with product, engineering, research, and content teams to bring designs to life and ensure they meet user and business goals.
• Help guide design critiques, user testing, and iteration cycle to validate and refine AI solutions.

Requirements

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, or a related field.
• 4+ years of experience in product design with a strong portfolio of work in complex systems, platforms or AI-enhanced products.
• Proven ability to bring clarity and cohesion to large-scale, cross-functional initiatives.
• Strong interaction and visual design skills, with an eye for systems thinking and scalability.
• Experience using strategic alignment tools to prioritize and align work.
• Ability to balance user needs, business goals, and technical constraints.
• Excellent communication, collaboration, and organizational skills.

Key Skills

• Basic understanding of programming languages such as JavaScript, HTML, and CSS.
• Knowledge of front-end frameworks and libraries.
• Experience designing for generative AI, LLMs, or machine learning interfaces.
• Familiarity with accessibility standards and ethical considerations in AI.
• Expertise in Figma, prototyping tools, and design systems at scale.

Benefits

• Unleash Your Potential with benefits and resources supporting balance and best performance.
• AI agents accelerate your impact.
• Support for inclusivity and accessibility in design.
• Opportunities to solve meaningful problems at scale.