Principal Product Designer

As a Principal Product Designer, you will lead design strategy to create cohesive and engaging experiences across all customer touchpoints. Your role will involve collaborating with various teams to deliver intuitive solutions that enhance the moving experience for customers.

Responsibilities

• Lead design strategy to create cohesive, engaging experiences across all customer touchpoints.
• Drive initiatives that deliver intuitive and accessible solutions for Zillow’s diverse user base.
• Collaborate with design, product, engineering, and marketing leaders to align vision and execution.
• Clarify ambiguity by setting direction and advocating for customer-first experiences through design artifacts and storytelling.
• Champion accessibility, scalability, and inclusivity in all design decisions and systems.
• Explore and implement innovative approaches using AI and the latest design technologies.
• Mentor and guide other designers by sharing best practices and providing feedback.
• Orchestrate design across multiple platforms, including mobile apps and web.

Requirements

• Minimum of 8 years’ experience as a product designer, user experience designer, design lead, or similar role.
• Strong portfolio demonstrating exceptional visual craft and impactful design work.
• Proven ability to connect design strategy to business outcomes, especially in customer engagement and retention.
• Skilled at leading projects across the full product lifecycle, from problem framing to iterative delivery.
• Demonstrated ability to work independently and drive impactful results across teams.
• Experience mentoring and providing feedback to other designers.
• Systems thinker with experience designing across multiple platforms and surfaces.
• Clear, empathetic communicator with cross-functional partners and executives.

Key Skills

• User-centered design principles and methodologies
• Systems thinking
• Clear, empathetic communication

Benefits

• Comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.
• Setting the standard for work experiences of the future, where employees are supported in doing their best work and living a flexible, well-balanced life.