Senior UX Designer

Design and execute digital experiences for a leading quick-serve restaurant brand. Conduct research and usability studies to ensure customer experiences are intuitive and delightful.

Responsibilities

• Design and execute the digital experiences that affect millions of customers and team members across thousands of restaurants
• Deeply understand problems, perform research and usability studies, ideate and prototype to ensure customer experiences are intuitive, delightful, and on brand

Requirements

• A solid understanding and demonstration of user-centered design principles
• Design efficient, functional, and enjoyable digital experiences
• Work flexibly across multiple product lanes within a complex system of interactions
• Work both strategically and tactically, weighing tradeoffs and exploring multiple solution concepts
• Get to know and empathize with customers, staff, and operators
• Solid understanding of web and app paradigms and contemporary patterns
• Highly proficient in Figma, utilizing components, layouts, and design systems to create wireframes, interactions, and prototypes
• Continually innovates and improves on the processes and deliverables to set new standards
• Plan and synthesize research studies to inform design e.g. IDIs, usability testing
• Communicate and collaborate with various stakeholder and development teams in respectful ways that push for the best solutions
• Proactively identifying and advocating for better design and innovations that might have otherwise been missed— focusing on continuous improvement

Key Skills

• User-centered design principles
• Figma
• Web and app paradigms
• Research and usability studies
• Wireframes, interactions, and prototypes
• Process and deliverables improvement
• Communication and collaboration
• Continuous improvement