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"Good design is obvious. Great design is transparent."
— Joe Sparano
UX Designer III (Operations)
National Information Solutions Cooperative (nisc) • Lake Saint Louis, United States of America 🇺🇸
The UX Designer III will own UX design for complex product areas and conduct user research to translate findings into design improvements. This role involves collaboration with cross-functional teams to ensure alignment of UX vision and product strategy.
Responsibilities
- Own UX design for complex product areas, solving advanced user experience challenges with minimal oversight.
- Conduct user research, usability testing, and surveys; translate findings into clear design improvements.
- Define user flows, interaction models, and information architecture; create high-fidelity prototypes.
- Collaborate with cross-functional teams to ensure UX vision and product strategy are aligned.
- Lead and participate in design critiques, offering constructive feedback and incorporating feedback from others.
- Contribute to and refine the design system to ensure product consistency and scalability.
- Advocate for user-centered design principles.
- Provide informal mentorship and feedback to junior designers.
- Commitment to NISC’s Statement of Shared Values.
Requirements
- 5+ years of professional experience in UX design, with an emphasis on complex product design.
- Strong proficiency in design tools (Axure, Figma, Adobe XD, etc.).
- Solid background in user research, usability testing, and analysis.
- Ability to organize content effectively for intuitive navigation and usability.
- Strong presentation and storytelling skills to communicate design rationale.
- Understanding of iterative design and Agile development practices.
- Working knowledge of HTML, CSS, JavaScript, with ability to partner effectively with developers.
- Strong knowledge of accessibility best practices (WCAG compliance).
- Skilled in facilitating design critiques and heuristic reviews.
- Ability to manage multiple projects in a fast-paced, collaborative environment.
- Ability to travel up to 25% as needed to meet project goals.
About National Information Solutions Cooperative (nisc)
National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members/Customers. We deliver advanced solutions, services and support to more than 950 independent telephone companies, electric cooperatives and other public power entities in all 50 states, American Samoa, Palau and Canada. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa, and Blacksburg, Va., NISC and its subsidiaries employ more than 1,300 professionals between the four locations and at virtual office sites around the country. Additional information can be found at www.nisc.coop or by calling: 866.999.6472.
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