Find Work
"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Senior UX Designer, Amazon Customer Service
Amazon • Austin, United States of America 🇺🇸
You will design innovative machine learning-powered interfaces to enhance customer problem-solving and create user-centered designs based on data and feedback. Your work will involve collaboration with various teams to develop best-in-class user interface designs and present solutions to stakeholders.
Responsibilities
- Design innovative machine learning-powered interfaces
- Create user-centered designs incorporating telemetry data, customer feedback, and technical parameters
- Develop best-in-class user interface designs, flows, and interaction models
- Build lightweight prototypes and design deliverables
- Collaborate with product management, engineering, and UX teams
- Create process flows, wireframes, and visual mockups
- Design UI architecture and interaction flows
- Present design solutions to stakeholders
- Analyze interface challenges and develop measurable business-focused solutions
- Partner with business teams to define use cases and requirements
- Translate abstract concepts into concrete, data-driven design solutions
Requirements
- 8+ years of design experience
- Available online portfolio
- Experience with design tools such as Photoshop, Illustrator, InDesign, and prototyping in HTML, JavaScript, CSS, Ajax
- Excellent communication, presentation, interpersonal, and analytical skills
- Experience working in a collaborative team and with developers
- Fluency in best practices for design and usability principles
- Bachelor's degree in design, HCI, or equivalent
- Proficiency in Figma
- Relentless customer focus
Key Skills
- Design tools (Photoshop, Illustrator, InDesign)
- Prototyping in HTML, JavaScript, CSS, Ajax
- Communication, presentation, interpersonal, and analytical skills
- Collaborative team work
- Usability principles
- Figma
- Relentless customer focus
Benefits
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
🔔 Never miss similar opportunities
Get notified when new UI/UX Design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.