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"The details are not the details. They make the design."
— Charles Eames
Own the solution development process for product requirements documents and create process flow diagrams, wireframes, and visual design mockups. Collaborate with engineers and product managers to design interactions, interfaces, and functionality of products while ensuring brand consistency.
Responsibilities
- Own the solution development process for PRDs
- Create process flow diagrams, wireframes, and visual design mockups
- Lead, and run usability studies
- Clearly communicate design decisions and written specs to team members
- Partner with engineers and product managers to provide value through designing the interactions, interface, and functionality of our products
- Ensure CareMessage brand is consistently carried out across digital projects
- Maintain and progress our Design System to make designing and executing faster and more consistent
- Collaborate effectively across teams to deliver consistent messaging on our solutions
- Regularly meet with customers to maintain an understanding of their needs and to test and evaluate product designs
- Help our team evaluate our product roadmap priorities and triage customer feedback
- Set, track and report on key KPIs related to the user experience
Requirements
- A modern digital portfolio showcasing thoughtful visual design alignment across a product and company
- 3+ years of experience delivering in a product design role for a SaaS company
- Track record of successfully designing effective web-based products for a SaaS B2B company
- Proficiency in a modern vector based design tool Figma/Sketch/etc (We use Figma)
Key Skills
- Proficiency in a modern vector based design tool Figma/Sketch/etc (We use Figma)
About Caremessage
CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Powered by the Health Equity Engine™, the platform enables organizations to combine messaging, data, and interoperability to increase access to care, improve clinical outcomes, and address social drivers of health. With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity.
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