Senior Product Designer

Lead strategy and roadmap definition while conducting research to inform decisions. Collaborate with cross-functional teams to ensure alignment on goals and drive the product from concept to execution.

Responsibilities

• Leading strategy and roadmap definition + leading research for the team
• Set outcomes, define scope (define what’s in, out, or V2), and drive the research plan to inform decisions
• Collaborating closely with Product, Engineering, Operations, and Engagement Managers
• Work as one team to align on goals, sequence work, and keep decisions moving
• Strong design fundamentals and craftsmanship
• Raise the bar on IA, interaction flows, and visual polish across journeys
• Strong presentation skills and clear communication
• Tell a simple story with crisp artifacts; share broadly and respond quickly
• Structured and effective design process
• Use a consistent, efficient approach that scales your work and helps the team
• Systems thinking and reuse across product areas
• Ask “can this apply elsewhere?” and design patterns that work across Payer Enrollment, Credentialing, and Provider/Admin Experience; anticipate adjacent impact and avoid one-offs

Requirements

• 5 to 7 years of product design experience or more, ideally in B2B SaaS
• Healthcare operations, automation, or workflow products are a plus
• A portfolio with workflow simplification, system or pattern work, and shipped outcomes from MVP to V2
• Prototyping in Figma or other tools and comfort shaping problem and solution with data and user or ops input
• Direct communication that aligns PM, Engineering, Operations, and Engagement Managers quickly and keeps decisions moving

Key Skills

• Strong design fundamentals and craftsmanship
• Strong presentation skills and clear communication
• Structured and effective design process
• Systems thinking and reuse across product areas