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"The details are not the details. They make the design."
— Charles Eames
Product Designer
Unitedhealth Group • La Crosse, United States of America 🇺🇸
The Product Designer will manage the full product lifecycle, focusing on design, research, and development to enhance user experience. Responsibilities include gathering insights, advocating for user-centered design, and identifying UX issues.
Responsibilities
- Has responsibility and capability to work a single primary platform
- Works with guidance or on routine issues/activities
- Follows procedures
- Gather insights and test concepts with users to inform design decisions
- Advocate for user-centered research and design principles
- Reuse templates, patterns and design standards to solve problems
- Identify UX issues in designs, products and services
- Assist with training for peers and clients
- Actively participates in ensuring high quality solutions
- Contributes to the identification/prioritization of solution through analysis and discussions
- Designs solutions within a single channel
- Has base understanding of some bodies of technologies and expands that knowledgebase when necessary
- Maintains a working knowledge of data collection, research methods and metrics
- Maintains a working knowledge of statistics and measurement concepts
- Gathers data using appropriate methods
Requirements
- High School Diploma/GED (or higher)
- 3+ years of experience in user experience design, interaction design, user interface design, information architecture, content strategy, or similar roles
- 3+ years of experience with design and prototyping tools such as: Figma, Sketch, Miro and/or Adobe Creative Suite
- 1+ years of experience incorporating user feedback (interacting directly with users) in the design process (user research, NPS, focus groups, user data, etc)
- 1+ years of experience working with and presenting to cross functional stakeholders such as Software Development, Product, Operations, Sales, Marketing, etc
- 1+ years of experience with the Agile software development process
- Ability to demonstrate at least 1 Portfolio example/ case study in creating user centric experiences
- Must be a United States citizen
- Must be able to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top-Secret security clearance
Key Skills
- Interface design
- Research methods
- Accessibility guidelines
- Current programming techniques
- Process design and process mapping
- Familiarity with front-end technologies
- Interaction with and winning support from team members at varying levels cross-company
- Ingenuity and resourcefulness
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
About Unitedhealth Group
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences. Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care. We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care. At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek t
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