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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
You will support the design of end-to-end digital experiences across mobile, commerce, and web products. Your role includes creating user-centered solutions and conducting usability testing to inform design improvements.
Responsibilities
- Support the design of end-to-end digital experiences across mobile, commerce, and web products in partnership with project leads
- Create user-centered solutions that balance customer needs with measurable business outcomes
- Apply design thinking at both the interaction and journey level to ensure clarity and consistency
- Conduct usability testing, synthesize findings, and translate insights into actionable improvements
- Leverage consumer behavior, research, and data to inform design decisions
- Stay current with design and technology trends and bring fresh ideas into client work
- Communicate design rationale effectively to stakeholders through presentations and storytelling
- Deliver core design artifacts, including journey maps, service blueprints, user flows, competitive analysis, frameworks/specifications, and polished Figma-based wireframes, mockups, and prototypes
- Contribute to best-in-class commerce design, from shopping and checkout to account management and post-purchase experiences
Requirements
- 5+ years of UX design experience with a portfolio demonstrating design thinking, problem-solving, and strong visual craft across desktop and mobile, including complex systems and end-to-end product design
- Bachelor’s degree in Design, HCI, Psychology, or related field — or equivalent professional experience is welcome
- Deep understanding of user-centered design principles and digital best practices (responsive web, mobile, native apps)
- Familiarity with web technologies (HTML5, CSS3, JavaScript) to collaborate effectively with developers
- Proficiency with modern UX tools such as Figma (wireframes, prototypes, design systems) and Adobe Creative Suite for supporting visual design needs
- Strong visual and interaction design skills, along with excellent communication and storytelling abilities
- Hands-on experience with usability testing, research synthesis, journey mapping, service blueprints, user flows, and accessibility standards (WCAG)
Key Skills
- UX design experience with a portfolio demonstrating design thinking, problem-solving, and strong visual craft
- User-centered design principles and digital best practices
- Web technologies (HTML5, CSS3, JavaScript)
- Modern UX tools such as Figma and Adobe Creative Suite
- Visual and interaction design skills
- Communication and storytelling abilities
- Usability testing, research synthesis, journey mapping, service blueprints, user flows, and accessibility standards
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
About Dentsu
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.
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