Staff Design Researcher

Lead strategic research initiatives and programs that illuminate new problem spaces, define long-term vision, and inspire product innovation for Dropbox’s Dash product.

Responsibilities

• Lead complex, multi-quarter research initiatives and programs that influence product and business strategy across Dash and adjacent areas
• Drive strategic thinking across product, design, and leadership teams, using research to shape vision, goals, and product architecture
• Identify foundational and emergent research opportunities that align with company priorities and fuel long-term innovation
• Own and evolve research practices, mentoring other researchers, championing methodological excellence, and elevating research quality across the org
• Deliver high-signal insights through rigorous triangulation across qual, quant, and behavioral data
• Proactively influence decision-making at the executive and cross-functional leadership levels through compelling synthesis and narrative craft
• Build enduring partnerships across product, design, engineering, sales, and marketing, fostering alignment and shared understanding
• Represent Dash Research externally, contributing to thought leadership and helping Dropbox attract and retain top research talent

Requirements

• 10+ years of experience in UX Research, with a proven track record of driving product and strategic decisions at scale
• Deep fluency in a broad range of research qualitative and qualitative methodologies across the product lifecycle
• Demonstrated experience in shaping product vision, working across complex product ecosystems or B2B/enterprise environments
• Skilled at operating in 0→1 contexts, rapidly synthesizing ambiguity into clarity and direction
• Strong executive presence and storytelling ability, and able to influence through insight and empathy across diverse stakeholder groups
• Actively mentor peers, contribute to team rituals, hiring, and foster a collaborative research culture

Benefits

• Competitive medical, dental, and vision coverage
• 401(k) plan with a generous company match and immediate vesting
• Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more
• Income Protection Plans: Life and disability insurance
• Business Travel Protection: Travel medical and accident insurance
• Perks Allowance to be used on what matters most to you
• Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
• Access to over 10,000 global co-working spaces through Gable.to
• Quarterly Cell phone and internet allowance
• Mental health and wellness benefits
• Disability and neurodivergence support benefits