Staff Design Researcher

A Staff Researcher role at Dropbox focusing on strategic research initiatives for Dash, influencing product and business strategy.

Responsibilities

• Lead complex, multi-quarter research initiatives and programs that influence product and business strategy across Dash and adjacent areas.
• Drive strategic thinking across product, design, and leadership teams, using research to shape vision, goals, and product architecture.
• Identify foundational and emergent research opportunities that align with company priorities and fuel long-term innovation.
• Own and evolve research practices, mentoring other researchers, championing methodological excellence, and elevating research quality across the org.
• Deliver high-signal insights through rigorous triangulation across qual, quant, and behavioral data.
• Proactively influence decision-making at the executive and cross-functional leadership levels through compelling synthesis and narrative craft.
• Build enduring partnerships across product, design, engineering, sales, and marketing, fostering alignment and shared understanding.
• Represent Dash Research externally, contributing to thought leadership and helping Dropbox attract and retain top research talent.

Requirements

• 10+ years of experience in UX Research, with a proven track record of driving product and strategic decisions at scale.
• Deep fluency in a broad range of research qualitative and qualitative methodologies across the product lifecycle.
• Demonstrated experience in shaping product vision, working across complex product ecosystems or B2B/enterprise environments.
• Skilled at operating in 0→1 contexts, rapidly synthesizing ambiguity into clarity and direction.
• Strong executive presence and storytelling ability, and able to influence through insight and empathy across diverse stakeholder groups.
• Actively mentor peers, contribute to team rituals, hiring, and foster a collaborative research culture.

Key Skills

• UX Research
• Qualitative and quantitative research methodologies
• Product vision shaping
• Complex product ecosystems
• B2B/enterprise environments
• 0→1 contexts
• Executive presence
• Storytelling ability
• Influence through insight and empathy
• Mentoring
• Team rituals
• Hiring
• Collaborative research culture

Benefits

• Competitive medical, dental and vision coverage*
• Retirement savings through a defined contribution pension or savings plan**
• Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance*
• Business Travel Protection: Travel medical and accident insurance*
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
• Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
• Mental health and wellness benefits