Find Work
"Good design is obvious. Great design is transparent."
— Joe Sparano
The Staff UX Designer will partner with Product Management and data teams to define and execute product strategy and roadmap, while mapping user journeys and flows for different personas. They will also mentor UX team members and drive UX discovery to deliver solutions based on user behaviors.
Responsibilities
- Key partner along with PM and data in defining and executing our product strategy and roadmap
- Mapping out user journeys and the respective user flows for different personas
- Provide mentorship and guidance to members of the UX team
- Storytelling chops, bringing these user stories and insights to life
- Strategic design vision and thinking with a strong ability to manage user complexity
- Presenting insights and rallying the team to co-create solutions
- Driving UX discovery, delivering solutions with deep understanding of user behaviors
- Creating design prototypes, micro-interactions and transitions
- Conducting usability tests
- Collaborating with Product, Business (Content Operations, Customer Support, Marketing etc.) & Engineering teams to understand, research and translate requirements into solutions
Requirements
- Degree with 8+ years of experience as a professional UX Designer, with productivity products or B2B experience a plus
- Experience designing solutions and Design systems
- Creative. See things differently and come up with solutions that solve problems
- Exceptional attention to detail and organization skills
- Excellent oral and written communication skills; ability to interact with both technical and nontechnical people, strong opinions loosely held
- Driven by data and research, designing and analyzing workflows to support key business objectives
- Experience working in start-up and/or media company environments a plus
- BS/MS in Interaction Design, Product Design, or a related field a plus
- Previous management experience a plus
- Proficiency in qualitative and quantitative data analysis a plus
Key Skills
- Degree with 8+ years of experience as a professional UX Designer
- Experience designing solutions and Design systems
- Creative problem-solving
- Attention to detail
- Excellent communication skills
- Data-driven design
- Experience in start-up and/or media company environments
- BS/MS in Interaction Design, Product Design, or a related field
- Previous management experience
- Proficiency in qualitative and quantitative data analysis
About Rakuten Viki
Rakuten Group, Inc. is the largest ecommerce company in Japan, and third largest ecommerce marketplace company worldwide, with over 1.3 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas. Rakuten Viki is a premier global entertainment streaming platform where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere! Reaching more than 40 million fans in 190-plus countries, the company also includes K-entertain
🔔 Never miss similar opportunities
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.