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"Good design is obvious. Great design is transparent."
— Joe Sparano
Senior UX Designer w/ Strong Research Experience
Ing • Netherlands 🇳🇱
Lead user research efforts and collaborate with cross-functional teams to create data-driven designs. Identify opportunities and validate assumptions through prototypes and user-friendly interfaces.
Responsibilities
- Lead user research efforts, including user interviews, surveys, and usability testing, to identify pain points, opportunities, and areas for innovation.
- Work closely with stakeholders to map out opportunity areas, validate ideas through discovery workshops, and align design and research findings with business goals.
- Create high-fidelity prototypes and designs in Figma to communicate design concepts, testing ideas through quick iterations to validate assumptions.
- Partner with developers, product managers, and business analysts to brainstorm, conceptualize, and validate new ideas.
- Leverage data, analytics, and user feedback to inform design decisions, ensuring each iteration is based on real-world insights.
- Document research findings, user journeys, personas, and design systems to facilitate clear communication of concepts to stakeholders and ensure consistency across designs.
- Stay on top of industry trends, design tools, and research methods to push the boundaries of innovation in user experience and design.
Requirements
- 6+ years of experience in UX design, with a focus on research and user-centered design.
- A portfolio demonstrating ability to create intuitive, user-friendly interfaces and research process.
- Expertise in Figma for UI design and prototyping.
- Strong communication and collaboration skills.
- Experience in conducting user research, discovery research, usability testing, and translating insights into actionable design improvements.
- Strong in design thinking and iterative development processes.
- Ability to analyze data and metrics to inform design decisions and validate assumptions.
- Deep understanding of business analysis and product strategy.
Key Skills
- Experience with visual design, typography, copywriting, or illustration.
- Familiarity with AI initiatives and their application in financial services.
Benefits
- A salary in the range of €5485 - €8828 per month based on 36 hours.
- 24-27 vacation days depending on contract.
- Pension scheme.
- 13th month salary.
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary.
- 8% Holiday payment.
- Personal growth and challenging work with endless possibilities.
- An informal working environment with innovative colleagues.
- Work Agile, so new ideas come to life faster.
About Ing
ING Americas offers a full array of wholesale financial products, such as commercial lending, financial markets and advisory products and services in the U.S. to its corporate and institutional clients. We know being sustainable is not just about reducing our own impact, it’s also in the choices we make—as a lender, in our financing, and through the services, we offer our customers. That’s why sustainability is inherent to our purpose of empowering people to stay a step ahead in life and in business. ING Americas is the brand name of ING’s corporate and institutional client business in the Americas region, operating in the U.S. through ING Financial Holdings Corporation and its subsidiaries (“IFH”). IFH is a subsidiary of ING Bank N.V., and a part of ING Group N.V. (“ING”). Please note that neither ING Groep NV nor ING Bank NV have a banking license in the U.S. and are therefore not permitted to conduct banking activities in the U.S.
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