Senior UX/UI Designer

As a Senior UX/UI Designer at Capital Rx, you will lead designs for cross-functional product teams, ensuring consistency across products and contributing to all phases of the design process.

Responsibilities

• Serve as the lead UX/UI designer for one or more product teams, where you will learn in detail about complex product areas.
• Work with product managers, developers, and other cross functional teammates to understand and define product requirements and functional limitations, define user and feature goals, and explore new user experiences.
• Become an expert on the users' goals and pain-points; define design opportunities and push for user research and design exploration as needed to validate options and deliver effective product enhancements.
• Work in relation to 2-week scrum cycles to quickly deliver iterative UX/UI improvements and explore new features that meet user and business requirements.
• Advocate for your users in order to reduce friction and challenges in their workflows.
• Delight users with a modern SaaS product that is efficient, learnable, and thoughtfully interconnected.
• Help prioritize product needs on your team roadmaps; take initiative to move forward iterative improvements and track their success.
• Collaborate with the design team to ensure consistency across product areas, and bring UX into greater alignment where possible; additionally, imagine brand new user experiences that might better address users' needs.
• Contribute to all phases of the in-flight design process from research and prototyping to design execution and documentation; share this process with the design team to facilitate further learning and consistency across products.
• Facilitate and manage user testing and persona development, workflow mapping, and other research artifacts as applicable.
• Collaborate with the product team PMs and developers to establish best practices that produce best in class interfaces and experiences for our users: Make sure developers understand how to execute the designs and collaborate to find alternative solutions within the design system when challenges arise.
• QA and approve developer UI work to assure correct implementation.
• Take initiative to write developer tickets for UI improvements and bug fixes as needed.
• Contribute to the in-house Design System component library.
• Contribute to and help test Design System rules for consistent application across enterprise or SaaS platforms.
• Follow exquisite file organization and naming conventions.
• Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Requirements

• Bachelor's Degree or equivalent work experience.
• 5+ years of experience in a UX or Product Designer role.
• Experience with Enterprise software, SaaS, or other complex/technical design work preferred.
• Mastery of Figma, XD, Sketch or other UX/UI design tools – is willing to work exclusively in Figma, in this role.
• Basic user research experience: user interviews, ideation, usability testing (or a willingness to learn and develop these skills).
• A basic understanding of HTML, CSS, and Front-End frameworks.

Key Skills

• Experience with Pharmacy Benefits, Medical Claims, or Health Insurance companies is a plus; if not, the ability to dive deep on a highly regulated and structured product area and learn the complexities of various areas of healthcare.
• Strong communication, collaboration, and conflict resolution skills.
• Intellectual and professional curiosity.
• Comfort and experience in a fast-paced, growing environment.
• A strong attention to detail, best practices, and project management skills.
• Ability to manage your time and prioritize work across different product teams and the design team.
• A desire to share work throughout your process with the design team, giving and receiving thoughtful feedback regularly, and contributing to team decision-making and collaboration.