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"The details are not the details. They make the design."
— Charles Eames
Sr. Product Designer - Platform & Tools
Instacart • United States of America 🇺🇸
As a Senior Product Designer, you will focus on building experiences for retail partners and creating intuitive self-serve experiences for retailers. You will collaborate with other designers and cross-functional partners to enhance retailer self-serve tooling experiences.
Responsibilities
- Explore and prototype different ways to create intuitive self-serve experiences for retailers to configure and operate their business and understand their business performance
- Partner with other designers, user research, and cross-functional partners to evolve our retailer self-serve tooling experiences to increase customer engagement with personalized and differentiated experiences
Requirements
- 5+ years of experience in digital product design, with a proven track record of working across both mobile and web platforms
- Demonstrated success in enhancing business metrics through the delivery of clear, effective, and user-centered design solutions
- Exceptional communication skills, excelling in cross-functional collaboration to address and solve complex challenges
- Expertise in visual design, with a keen attention to detail and a solid grasp of WCAG accessibility standards
- Highly adaptable, with experience in reprioritizing projects and strategies to meet the evolving needs of the business
- Proficient in maintaining comprehensive design documentation, ensuring smooth collaboration in both synchronous and asynchronous remote work environments
- Strong portfolio showcasing your problem-solving skills, a high level of craft and quality exemplifying a high caliber of design; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role
- Experience working on B2B tools and enterprise software (preferred)
- Experience with in-store technology such as store associate tooling, restaurant associate tooling (preferred)
- Experience designing for data and analytics (preferred)
Key Skills
- Digital product design
- User-centered design solutions
- Cross-functional collaboration
- Visual design
- WCAG accessibility standards
- Project reprioritization
- Design documentation
- Problem-solving
- Portfolio creation
Benefits
- Highly market-competitive compensation and benefits in each location where our employees work
- New hire equity grant as well as annual refresh grants
About Instacart
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, ri
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