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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
The Front End Web Designer will collaborate with clients to create and develop responsive website designs that meet their business needs. They will also handle customer support inquiries and troubleshoot design issues.
Responsibilities
- Create/design mocks for customers based on direct input from client and your own creativity
- Develop those sites responsively with a mobile-first mentality
- Adhere to Quality Assurance and Design Standards and conduct personal QA checks
- Bring a unique value to the team, fresh perspective, and continue to push the envelope
- Effectively handle inbound support tickets from customers and answering inquiries
- Help customers by providing answers to questions about the DX1 Marketing Solution
- Share information with other team members on how problems or issues were resolved
- Maintain constructive relationships with customers and bring to the attention of the management team any recurrent issues/inquiries
- Troubleshoot and resolve HTML, CSS, and design issues
- Design and develop additional website design templates, mobile first mentality
- Create custom graphics and logos for usage on dealership websites and other online marketing collateral
Requirements
- 1+ years Web Design, Customer Service and Support is a plus
- 2+ years graphics design experience
- Exceptional time management skills
- Fundamental comprehension of CMS comprehension and backend tools
- Ability to troubleshoot in-depth technical issues
- Excellent communication skills
- Must be a team player; be highly motivated, self-starting, and committed to achieving results
- Understanding of responsive web design and development targeted at mobile devices
- UI/UX – Bootstrap3 – CSS – HTML – Adobe CC – CMS – SEO : basic-mid level understanding/experience required
- DNN – LESS – JS – JQuery : basic level understanding/experience a plus!
- Associates Degree or Bachelor’s Degree in Graphic and/or Web Design and/or Web Development
- Basic dealership operations or industry specific experience a plus but not required
- A portfolio showcasing abilities across user experience, user interface, graphic design, and web design
Key Skills
- Web Design
- Customer Service and Support
- Graphics Design
- Time management
- CMS comprehension and backend tools
- Troubleshooting
- Communication skills
- Team player
- UI/UX
- Bootstrap3
- CSS
- HTML
- Adobe CC
- CMS
- SEO
- DNN
- LESS
- JS
- JQuery
- Associates Degree or Bachelor’s Degree in Graphic and/or Web Design and/or Web Development
- Dealership operations or industry specific experience
About Dx1 Platform
DX1 is a leading Dealership Management System, CRM, Marketing and Website provider for the motorcycle and powersports industry. We’ve built our organization around our dealers, working hard to ensure that our team functions as an extension of our customers’ businesses by providing the technology, tools and support needed to succeed. We are proud to be able to provide a dealership management solution that is truly changing the way powersports dealerships are running their businesses. From day one, we designed DX1 to enable powersports dealers to be more efficient and run their business using a unified product. We brought together business management, websites, marketing and lead management all in one cohesive product offering. One solution that makes day-to-day operations seamless. No more searching the OEM website, putting that information into your DMS, using that same information to update your website. That information should be real-time, easily accessible and accurate. A more
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