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"Good design is obvious. Great design is transparent."
— Joe Sparano
Sr. UX Designer
Alliant Credit Union • Chicago, United States of America 🇺🇸
Lead user experience design efforts for digital channels, conducting user research and usability testing. Collaborate with cross-functional teams to shape user experience strategy and guide the design team.
Responsibilities
- Provide strategic direction for the user experience, aligning design decisions with business goals.
- Collaborate with product managers and other stakeholders to define and refine the product vision.
- Conduct user research to understand user needs, behaviors, and pain points.
- Develop member journey maps to guide design decisions.
- Define and implement information architecture and design systems for complex digital ecosystems.
- Create high-fidelity prototypes and design mockups to communicate and test design concepts.
- Lead the development of interactive and dynamic interfaces that enhance user engagement.
- Plan and oversee usability testing sessions, interpreting results to inform design improvements.
- Provide guidance to designers in conducting effective usability testing and iterating designs based on feedback.
- Collaborate with cross-functional teams, provide design leadership throughout the product development lifecycle.
- Communicate design decisions and rationale to stakeholders at all levels.
- Guide junior designers, foster a collaborative and growth-oriented team culture.
- Contribute to the development of the design team through knowledge-sharing and skill-building initiatives.
Requirements
- Bachelors Degree - UX Design, Human-Computer Interaction, or related field - Minimum
- Graduate Degree - UX Design, Human-Computer Interaction, or related field - Preferred
- 6 Years - UX Design or related - Minimum
- 8 Years - UX Design or Related - In Lieu of Education
Benefits
- Annual performance bonus
- Health care, vision, dental, and 401k with employer match
- Work from home up to 3 days a week
- Paid parental leave
- Employee discount programs
- Time off including paid personal and sick days
- 11 paid holidays
- Education reimbursement
About Alliant Credit Union
Alliant is unlike any other financial institution — a digital credit union that wows our members. We’re boldly disrupting banking norms to do good for our members, employees and communities. With over 85 years of history and more than $19 billion in assets, Alliant Credit Union is the largest credit union in Illinois and one of the largest in the U.S. Our industry-leading financial products, seamless digital experiences and exceptional customer service make banking simpler for our 900,000+ members. Fully digital, fully human and full of possibility, we work to provide our members with experiences that redefine the financial industry, challenge the status quo and unleash brilliance.
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