UX Designer

Conduct user research and create design solutions through wireframes and prototypes. Collaborate with cross-functional teams to refine designs and ensure compliance with accessibility standards.

Responsibilities

• Conduct user research through interviews, surveys, and data analysis to gather insights from end-users, stakeholders, and existing data. Identify opportunities, requirements, and constraints to inform design decisions, following a user-centered design (UCD) process
• Create wireframes, storyboards, process flows, and interactive prototypes to visualize solutions for applications/system features
• Coordinate, define, design and maintain Design System components, libraries, utilities, and patterns. Ensure consistency across projects by implementing shared UX templates and global components
• Work closely with SCRUM teams, federal Product Owners, developers, and other stakeholders to ideate solutions, address pain points, and refine designs through iterative feedback. Participate in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives
• Perform usability testing, accessibility audits, and validation sessions to evaluate designs, iterating based on user feedback. Ensure all deliverables comply with Section 508 accessibility standards (Rehabilitation Act of 1973, 29 U.S.C. 794d) for intuitive, efficient user experiences
• Maintain robust documentation, demos, and the Design System website/Figma toolkit library. Advise teams on best practices for using design system components and enterprise features
• Support cross-functional agile development in a SAFe framework, contributing to program increments, roadmaps, and velocity goals
• Mentor SCRUM teams on UX-related topics, promote user-centered principles, and contribute to continuous improvement in DesignOps processes

Requirements

• Proficiency in UX design tools, including Figma, Sketch, Adobe XD, or similar, with hands-on experience in creating wireframes, prototypes, and design systems
• Strong expertise in user-centered design (UCD) processes, including discovery (e.g., user research, stakeholder interviews, competitive analysis), definition (e.g., personas, journey maps, problem statements), ideation (e.g., workshops, brainstorming), prototyping, and validation (e.g., usability testing)
• Familiarity with accessibility standards, particularly Section 508 compliance and WCAG guidelines, with experience conducting accessibility audits and ensuring inclusive designs
• Familiarity with front-end technologies such as HTML/CSS, JavaScript, Angular, and Bootstrap for implementing and integrating designs into development workflows
• Experience collaborating in cross-functional teams, including developers, architects, and federal stakeholders, with excellent communication skills for presenting designs, facilitating workshops, and documenting processes
• Solid understanding of agile methodologies (SCRUM, SAFe) and tools like Jira and Confluence, with the ability to participate in sprint ceremonies and adapt to iterative development
• Ability to create and maintain design documentation, such as user research reports, summary docs for UCD phases, and design system libraries
• Experience with federal government contracts, including compliance with FAR regulations, ATO processes, and working on mission-critical systems or regulatory platforms
• Certification in UX/UI design (e.g., Nielsen Norman Group), Agile (e.g., Certified ScrumMaster), or accessibility (e.g., IAAP CPACC)
• Background in content-heavy enterprise systems, with skills in advanced prototyping tools or DesignOps practices
• Proficiency in mentoring teams on UX best practices and contributing to large-scale design systems

Key Skills

• UX design tools
• User-centered design (UCD) processes
• Accessibility standards
• Front-end technologies
• Cross-functional collaboration
• Agile methodologies
• Design documentation
• Federal government contracts
• Certifications
• Content-heavy enterprise systems
• Mentoring

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development