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"The details are not the details. They make the design."
β Charles Eames
Senior Principal Product Designer at Gen, leading UX strategy and design craft within a hybrid work model.
Responsibilities
- Lead collaboration within a product pillar, setting a vision that aligns cross-functional stakeholders across product, engineering, and research.
- Influence company and product strategy through storytelling, using strong narratives to communicate the design vision to executive leadership.
- Mediate complex design debates and stakeholder disagreements to drive product clarity and alignment.
- Lead UX strategy with a research-backed approach, grounding product experiences in user needs, market signals, and business priorities.
- Establish best practices in interaction design, information architecture, and visual design for product-wide consistency and impact.
- Drive the evolution of our design system and standards to support scalable, cohesive product experiences.
- Apply AI tools and design methods to speed up iteration, unlock new value for users, and evolve how we design and build products.
- Shape design processes at the team level to improve efficiency, quality, and collaboration.
- Identify and lead process improvements across the pillarβremoving friction and amplifying output across teams.
- Partner with peers to ensure product delivery is timely, reliable, and cross-platform consistent.
- Mentor designers by sharing your process, frameworks, and lessons learned.
- Create training resources and documentation that enhance team effectiveness and design maturity.
- Foster an inclusive, transparent design culture across disciplines and locations.
Requirements
- Can showcase strategic product thinking with experience in developing product goals, identifying opportunities, and making decisions based on the impact to people and the company.
- Experience overseeing and executing high design craft and vision for B2C products.
- Experience building and shipping multiple features that are broad/ambiguous in scope and encompass an end-to-end experience across a variety of platforms.
- Deep understanding of user-centred design principles, and the ability to apply them to complex problems.
- Hands-on with AI design tools and workflows β actively using them to enhance user experience, streamline design processes, and explore new opportunities.
- Passionate and humble; you always seek new horizons, remaining curious about emerging market trends and trail-blazing experiences.
- Comfortable working within a geographically distributed team.
Key Skills
- Strategic product thinking
- Experience overseeing and executing high design craft and vision for B2C products
- Experience building and shipping multiple features that are broad/ambiguous in scope and encompass an end-to-end experience across a variety of platforms
- Deep understanding of user-centred design principles
- Hands-on with AI design tools and workflows
- Passionate and humble
- Comfortable working within a geographically distributed team
Benefits
- Annual bonus scheme
- Unlimited PTO (paid time off), flexible working hours & home office.
- The chance to join a major global tech company listed on the S&P 500.
- Opportunity to learn and work with the best in the Digital Security industry.
- Tuition reimbursement for job-related courses
- Learning & Development plan.
- Sustainable home improvement bonus
- Gym/Fitness annual allowance
- Mac/Windows laptop and mobile phone
About Gen
Gen is a global leader in digital safety, protecting over 500 million people worldwide through a family of brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. The company is committed to inclusivity and employee well-being.
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