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"Good design is obvious. Great design is transparent."
— Joe Sparano
Senior UX Product Designer – Emerging Experiences
Target • Minneapolis, United States of America 🇺🇸
As a Senior UX Designer, you will translate guest insights and business opportunities into clear experience direction while collaborating with cross-functional partners. You will create service design artifacts and deliver design work across various phases to enhance guest experiences.
Responsibilities
- Contribute to UX strategy and vision for multi-touchpoint guest experiences.
- Create service design artifacts such as journey maps, blueprints, and storyboards to align teams and identify opportunities.
- Collaborate with product, engineering, marketing, and store operations partners to align on experience outcomes.
- Participate in design sprints and co-creation sessions to explore, prototype, and refine new concepts.
- Deliver design work across phases—from early journey concepts to mid-fidelity flows and wireframes.
- Apply both qualitative and quantitative data to understand guest needs and prioritize opportunities.
- Hold your work to a high standard of craft—considering accessibility, interaction patterns, information architecture, and brand alignment.
- Contribute to a culture of curiosity, experimentation, and guest-first thinking within your immediate team.
Requirements
- 4+ years of experience in UX, with a portfolio demonstrating strong design thinking and systems awareness.
- Proficiency in service design methods (e.g., journey mapping, ecosystem modeling, service blueprinting).
- Experience working within cross-functional teams and navigating complexity.
- Comfortable structuring your work, managing your time, and delivering high-quality design independently.
- Skilled in modern design and prototyping tools (e.g., Figma).
- Able to use guest insights and business data to guide your design decisions.
- Strong communication skills—you explain your work clearly, and collaborate effectively with non-design stakeholders.
- You ask thoughtful questions, lean into ambiguity, and care about designing inclusive, scalable experiences.
- You bring a growth mindset and a desire to learn, evolve, and make things better—for guests, teams, and the business.
Key Skills
- Proficiency in service design methods (e.g., journey mapping, ecosystem modeling, service blueprinting).
- Skilled in modern design and prototyping tools (e.g., Figma).
- Strong communication skills.
Benefits
- Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more.
- 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.
About Target
Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. For more information, visit corporate.target.com. Beware of Hiring Scams: Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through corporate.target.com/careers, or Workday, our applicant tracking system.
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