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"Good design is obvious. Great design is transparent."
— Joe Sparano
UX Researcher Application
Axiom Software Solutions Limited • Utrecht, Netherlands 🇳🇱
The UX Researcher will support various business units in improving their products and services by conducting UX research and Customer Journey Mapping projects. They will work with scrum and business teams to understand customer needs and identify opportunities to enhance customer experience.
Responsibilities
- Support various business units in improving their products and services by conducting UX research and Customer Journey Mapping projects
- Work with both scrum (product) and business teams and stakeholders to understand customer needs and pain points and identify and prioritize opportunities and solutions to improve customer experience and achieve business goals
Requirements
- UX researcher with 3+ years of experience
- Familiar with a range of research methods such as usability testing, concept testing preference test, surveys, interviews etc.
- Knows how to find the question behind the question and can formulate a clear research objective
- Is familiar with drawing up recruitment criteria and recruiting respondents
- Can write and present research reports in a catchy and concise manner
- Can convey the value of research well
- Has experience in working in multidisciplinary teams
- Is proactive with strong communication skills
Key Skills
- Research methods
- Formulating research objectives
- Recruitment criteria and recruiting respondents
- Writing and presenting research reports
- Conveying the value of research
- Working in multidisciplinary teams
- Proactive communication skills
About Axiom Software Solutions Limited
Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious
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