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"Good design is obvious. Great design is transparent."
โ Joe Sparano
Plan and run end-to-end research using both qualitative and quantitative methods. Synthesize findings into clear, actionable recommendations for product and design.
Responsibilities
- Plan and run end-to-end research using both qualitative and quantitative methods
- Conduct wide-scope studies across product and business areas (not just feature-level)
- Mentor designers to conduct research independently offering guidance, tools, and best practices
- Drive Jobs-to-Be-Done research, persona creation, and user journey mapping
- Collect insights through interviews, usability testing, surveys, CX reports, behavioral analytics, A/B tests, and competitor analysis
- Synthesize findings into clear, actionable recommendations for product and design
- Facilitate workshops to align teams around insights and opportunities
- Build and maintain a central research knowledge base, accessible across the org
Requirements
- 3+ years of experience in planning and executing UX research in product companies
- Skilled in both qualitative and quantitative methods (e.g. interviews, usability testing, surveys, A/B testing, analytics)
- Ability to present findings to a wide range of stakeholdersโtechnical and non-technical
- Experience guiding others in research (especially designers and PMs)
- Strong communication, storytelling, and facilitation skills
- Familiarity with Design Thinking and human-centered design principles
- Hands-on experience with tools like Mixpanel, Pendo, etc.
- Strong data synthesis and visualization skills
Key Skills
- Qualitative and quantitative research methods
- Presentation skills
- Guiding others in research
- Communication, storytelling, and facilitation
- Design Thinking and human-centered design principles
- Data synthesis and visualization
- Tools like Mixpanel, Pendo
About Papaya Global
Imagine controlling all your global payroll and payments from a single place, supported by certified experts who keep you compliant in every country, even when laws change. No more juggling third parties. No more foreign bank accounts. No more repetitive manual work. Finally, thereโs one platform that gives you total control of your global operations, from creating local contracts automatically to paying workers in the local currency of 160+ countries. Itโs called Papaya Global, and weโd love to show it to you. Papaya Global: How the world gets paid.
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