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"Good design is obvious. Great design is transparent."
β Joe Sparano
The UX Researcher conducts user research studies to inform design and product management strategy. They advocate for user-centered design and work to improve key UX and business metrics.
Responsibilities
- Develop, conduct, and report insights from user research studies
- Utilize research methods such as contextual inquiry, interviewing, task analysis, competitive analysis, usability testing, surveys, statistical analysis, and card sorting
- Utilize data visualization software to analyze and disseminate quantitative data
- Educate the team on the latest usability research methods
- Evangelize user-centered design inside and outside the company
- Possibly include low-fidelity prototyping, heuristic reviews, and web analytics
Requirements
- Experience delivering research projects with measurable outcomes
- Knowledge of experimental design and research methods, usability principles, and interviewing techniques
- Self-starter with excellent time management skills
- Excellent communication skills
- Collaborative and able to work across cultures and time zones
- Preferred: Bachelor's Degree in Human Factors, Cognitive Science, Psychology, Data Science, or related fields
Key Skills
- User research studies
- Research methods
- Data visualization
- Usability research methods
- User-centered design
- Low-fidelity prototyping
- Heuristic reviews
- Web analytics
About Pros
PROS Holdings, Inc. (NYSE: PRO) is a leading provider of AI-powered SaaS pricing, CPQ, revenue management and digital offer marketing solutions. Our vision is to optimize every shopping and selling experience. With nearly 40 years of industry expertise and a proven track record of success, PROS helps B2B and B2C companies across the globe, in a variety of industries, including airlines, manufacturing, distribution and services, drive profitable growth. The PROS Platform leverages AI to provide real-time predictive insights that enable businesses to drive revenue and margin improvements. To learn more about PROS and our innovative SaaS solutions, please visit our website at www.pros.com.
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