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"Good design is obvious. Great design is transparent."
— Joe Sparano
The UX Researcher will design and execute mixed-method research studies, lead usability testing sessions, and synthesize findings into actionable insights. They will collaborate with the Data Analytics team to interpret user behavior metrics and support market research initiatives.
Responsibilities
- Design and execute mixed-method research studies
- Lead usability testing sessions to evaluate existing features and prototype iterations
- Define research protocols and methodologies appropriate for specific product questions
- Synthesise findings into actionable insights for product strategy and design decisions
- Collaborate with our Data Analytics team to interpret user behaviour metrics and identify opportunities
- Support market research initiatives with data collection, analysis, and reporting
- Help establish sustainable, scalable UX research processes within Sofascore
Requirements
- 2+ years of experience in UX Research with demonstrated expertise in qualitative and/or quantitative methods.
- Strong knowledge of research methodologies and when to apply specific approaches.
- Ability to translate complex research findings into clear, actionable recommendations.
- Excellent communication and presentation skills for cross-functional collaboration.
- Self-motivated with the ability to identify research opportunities independently.
- Good mentoring skills - transferring knowledge to teammates.
Benefits
- Freedom to organise your workday and schedule in a flexible way
- Excellent work-life balance (enviable number of vacation days, flexible start times)
- Working on a brand with a global scale and impact
- Top-notch equipment (laptop, smartphone budget, ergonomic office chairs and electric adjustable desks)
- Drinks and lunches at our in-house Sofascore Bar and Cantina
About Sofascore
Every day millions of sports fans enjoy using Sofascore, one of the best sports platforms in the world. Sofascore has everything a sports fan needs – the fastest live score and super-detailed statistics for 25 sports. However, our relentless enthusiasm for sports and technology has spilled into things much more sophisticated. It is our unique products such as Sofascore Ratings, Heatmaps, Shotmaps, Attack Momentum and Attribute Overview that set us apart from the rest – and are the key factor that helped us reach 30 million monthly active users. Created by our constant drive to translate raw data into appealing and intuitive insights, these products represent graphical summaries of key football statistics. They are our answer to the needs of a modern, informed sports fan who wants much more than scores – but wants it fast. We believe that what got us here will take us much further too; acting on our endless drive for sports and technology and reacting on every single piece of user
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