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"Good design is obvious. Great design is transparent."
— Joe Sparano
Conduct user research studies and analyze data to provide actionable insights for product opportunities. Collaborate with design, engineering, and product teams to ensure user needs are met and champion user-centered design principles.
Responsibilities
- Develop and execute research plans, including user interviews, surveys, usability testing, and ethnographic studies.
- Recruit and screen participants for research studies.
- Facilitate research sessions, ensuring a positive and productive experience for participants.
- Analyze qualitative and quantitative research data to identify trends, patterns, and user insights.
- Synthesize research findings into clear and actionable recommendations.
- Communicate research results effectively to product teams, stakeholders, and leadership.
- Champion user-centered design principles throughout the product development process.
- Collaborate with design, engineering, and product teams to ensure that user needs are met.
- Contribute to the development of user types, journey maps, and other user-centered artifacts.
- Proficient in using research tools and software, such as Qualtrics, UserTesting, and Figma.
- Stay up-to-date on emerging research methodologies and technologies.
Requirements
- Bachelor's degree in Human-Computer Interaction, Psychology, Anthropology, or a related field.
- 4+ years of experience in user research or a related field.
- Strong understanding of user research methodologies and techniques.
- Strong analytical and problem-solving skills.
- Excellent communication, collaboration, interpersonal, and presentation skills.
- Ability to work independently and as part of a team.
- Passion for creating exceptional user experiences.
- Ability to prioritize, manage multiple tasks, and work independently.
- Enthusiasm for innovation and a passion for improving overall customer experience through technology.
Key Skills
- Proficient in using research tools and software, such as Qualtrics, UserTesting, and Figma.
Benefits
- Work-life balance
- Competitive Salary
- Equity compensation
- Medical, Dental, and Vision Insurance
- Unlimited PTO
- 401k
- Monthly team get-togethers (Lunches, social events, sports outings, etc)
About None
A best in class cyber security program is built on cutting edge security practices, a knowledgeable and skilled security team, and a fluid and speedy response plan. Null Hat Security’s suite of cyber security offerings address its customer’s security needs in each of these areas, through security operations management, innovative human capital skills assessments, and incident management.
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