Mixed Method UX Researcher (AI focus)

The UX Researcher will collaborate with cross-functional teams to identify research needs and execute mixed-method research studies. They will analyze findings and communicate results to influence product and marketing strategies.

Responsibilities

• Collaborate closely with cross-functional teams to identify research needs and select appropriate research methods
• Plan, design, and execute a range of mixed-method research studies
• Analyse the findings of research and put them into context
• Communicate results and illustrate suggestions in compelling and creative ways
• Use research findings to identify business and product opportunities
• Help establish and maintain a user-centered culture
• Use AI tools to streamline research operations
• Create and refine custom prompts to support specific research needs
• Identify and mitigate ethical risks in AI-assisted research
• Collaborate with peers to test and evaluate emerging AI tools

Requirements

• 3+ years experience in user and/or market research
• Curious mind with a focus on identifying workflows, behaviors, buying decisions, and human psychology
• Interest in and experience executing hands-on, primary research
• Experience translating research findings into strategic narratives
• Experience in quantitative and qualitative research methodologies
• Good presentation skills
• Experience with research tools and software
• Familiarity with AI literacy
• Excellent written and verbal English skills
• Team-oriented personality
• Ability to work independently and autonomously

Key Skills

• User and/or market research
• Curious mind
• Hands-on, primary research
• Translating research findings into strategic narratives
• Quantitative and qualitative research methodologies
• Good presentation skills
• Research tools and software
• AI literacy
• Excellent written and verbal English skills
• Team-oriented personality
• Ability to work independently and autonomously

Benefits

• People-first culture
• Unlock potential
• Flexible hours, wellness perks and SWAG
• Performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and pawternal leave
• Mentorship, coaching, or internal mobility
• Open, honest feedback and clear communication
• Help 100,000+ small and medium-sized businesses grow and succeed