UX Researcher_New York

Conduct user research to define and drive product development. Collaborate with cross-functional teams to evaluate user experience and advocate research findings.

Responsibilities

• Conduct primary and secondary user research
• Conduct and evaluate quantitative and qualitative research
• Perform market and ethnographic research
• Work closely with cross-functional teams to identify and evaluate research topics
• Plan and implement user research strategies and methodologies
• Advocate research findings to diverse audiences through written and oral presentations
• Mentor and coach junior UX researchers on the team
• Perform usability studies with consumers
• Ask questions, gather data, and analyze data
• Use a diverse set of UX research tools
• Design and conduct research using appropriate methodologies from fields like Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, or Sociology
• Examine and interpret existing research and product designs to provide guidance to product teams and generate hypotheses
• Define and lead the UX research strategy for a specific product area
• Collaborate with stakeholders, at all levels, to define useful measures/metrics and evaluate user experience at scale
• Communicate research findings in a convincing and actionable manner for audiences that include non-technical peers, research experts, and executives
• Mentor and lead stakeholders and researchers to generate hypotheses and develop plans for high-quality, high-impact research

Requirements

• Five or more years of UX research experience
• Bachelor’s or MS in a human behavior related field (or equivalent and demonstrable work experience)
• Ability to share research results quickly and effectively
• Ability to perform all research-related tasks including research, planning, evaluating, and iteration
• Ability to formulate specific, answerable, and practical questions
• Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
• Experience with remote testing tools
• A strong desire for creative problem-solving with a positive attitude

Benefits

• Medical, vision, and dental benefits
• 401k retirement plan
• Variable pay/incentives
• Paid time off
• Paid holidays