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"Good design is obvious. Great design is transparent."
— Joe Sparano
You will take full ownership of the UX research process, planning and conducting both qualitative and quantitative research to understand user behavior and needs. You will analyze findings to generate actionable insights and deliver impactful research outputs to support stakeholder decisions.
Responsibilities
- Take full ownership of the UX research process from start to finish
- Independently plan and conduct qualitative and quantitative research
- Analyse and interpret findings to generate actionable insights and strategic recommendations
- Deliver impactful research outputs—personas, user journeys, and presentations—to support stakeholder decisions
Requirements
- 4+ years of UX research experience in e-commerce (ideally in furniture, design, fashion, or beauty)
- Solid understanding of UX research methods
- Experience in executing end-to-end user testing
- Strong analytical mindset
- Track record of effective collaboration with cross-functional teams
- Commitment to quality, detail, and reliability
- Experience in working effectively with users across diverse cultural contexts
- Experience with tools like Hotjar/Microsoft Clarity, Google Analytics, and Figma
- Motivated by continuous learning and staying up to date with UX research practices
- Fluency in Polish (minimum B2) and English (minimum C1)
- Proficiency in French or German (at least C1) is a strong plus
Benefits
- One bonus day off every month
- Comprehensive healthcare
- Multisport
- A discount on all Tylko products
- Dog-friendly office
About Tylko
Founded in 2015 in Warsaw, Poland, Tylko is a next-generation furniture company, improving homes through premium, customised storage furniture. Specialising in high-quality personalised shelving, buyers can customise their furniture down to the last detail. Democratising bespoke design through advanced tech tools and proprietary software, Tylko meets the needs of unique spaces through an intuitive online configurator and the Tylko Augmented Reality App. The traditional furniture-buying process reimagined, Tylko delivers fuss-free storage with both form and function at its core: beautiful products that make organisation simple and bring harmony to any home. Following a buy less, but better ethos, Tylko is committed to creating long-lasting furniture with the health of the planet firmly in mind: Whether it’s responsibly sourced materials or local production with resource-efficient advanced machinery, Tylko strives to become the conscious furniture choice, no compromise on quality, styl
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