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"Good design is obvious. Great design is transparent."
— Joe Sparano
Conduct qualitative user research and provide actionable product improvement recommendations. Collaborate with product managers and designers to enhance user experience based on data-driven insights.
Responsibilities
- Conduct qualitative user research (interviews, usability testing, etc.).
- Identify problems, formulate and test hypotheses, and provide actionable product improvement recommendations.
- Analyse competitors and user experiences.
- Visualise research findings (presentations, reports, CJMs, etc.).
- Collaborate with product managers and designers.
Requirements
- 2+ years of experience in UX research (B2C).
- Strong knowledge of qualitative research methods.
- Ability to lead research from goal setting to results presentation.
- Excellent communication and self-management skills.
Key Skills
- Qualitative research methods.
- Leading research from goal setting to results presentation.
- Excellent communication and self-management skills.
Benefits
- 3 health days to focus on well-being.
- 25 paid calendar vacation days.
- $30 net per month sports compensation.
- Top-notch medical insurance.
- Variety of snacks available in the office.
- Exciting corporate events fostering team spirit and fun.
About Neo Group
Neo Group encompasses a portfolio of companies offering B2B services in marketing, technology, data analysis, customer support, HR, and compliance. Headquartered in Malta, our teams are strategically located across Europe, Southeast Asia, and Africa. Our mission at Neo Group is straightforward: to drive profitability and expansion in every market we enter. Yet, beyond financial goals, we prioritize creating an environment where individuals thrive. We aim to expand our presence globally while empowering our team members to reach their fullest potential.
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