URBN UX Researcher

The UX Researcher will manage research studies independently, focusing on executing qualitative research to enhance user experience across digital products. Responsibilities include designing studies, analyzing data, and communicating findings to stakeholders.

Responsibilities

• Manage most research studies independently, end to end, for all major methodologies.
• Exercise active listening and critical thinking, asking the “right” questions to identify research opportunities.
• Identify the appropriate methodology for each research question.
• Project manage your work-- write a project plan, considering any potential dependencies up front, and execute to that plan.
• Communicate research plan to stakeholders, and maintain communication with them throughout the research study process.
• Design and execute on all major methodologies for web, mobile, and cross-channel digital experiences.
• Analyze and translate data into meaningful and actionable business findings.
• Execute and deliver all studies on time.
• Prepare written reports (usually in Keynote) and data visualizations that clearly communicate research insights.
• Present research findings to stakeholders.
• Write succinct and compelling summaries of research to share with broad stakeholder groups.
• Collaborate with partners to align data, testing strategies and present a cohesive narrative to stakeholders.
• Continuously grow and improve your research practice, building on previously learned skills.
• Support UX Research team in continuous growth and improvement.
• Provide focused support to your assigned vertical.

Requirements

• 2+ years’ experience in user research.
• Foundational understanding of web and mobile technologies.
• Detail oriented, highly organized and ability to easily manage multiple ongoing projects.
• Proven ability to articulate, rationalize and communicate your ideas to stakeholders.

Key Skills

• 2+ years’ experience in user research.
• Foundational understanding of web and mobile technologies.
• Detail oriented, highly organized and ability to easily manage multiple ongoing projects.
• Proven ability to articulate, rationalize and communicate your ideas to stakeholders.

Benefits

• Medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!