UX Researcher

You will conduct research studies to understand user behaviors and needs, and share findings with product and design teams to inform product development. Your role will also involve collaborating with cross-functional teams to ensure user insights are integrated into the product process.

Responsibilities

• Develop research plans with clear objectives, participant screeners, moderator guides, recruiting strategies, and timelines
• Share research findings with product, design, and executive teams in ways that support decisions
• Provide regular project updates, including status, blockers, and open questions
• Recommend appropriate research methods and tools based on stakeholder goals
• Work with Product Managers to forecast and prioritize research needs
• Join cross-functional initiatives, representing the user voice and helping to drive continuous improvement
• Build user empathy across the organization through readouts and direct feedback
• Stay current on industry trends and best practices in UX research
• Align your work with the broader product vision to help shape future market direction

Requirements

• 3-5 years of UX research experience, ideally in health tech or regulated industries
• Comfortable conducting research in a fast-paced, cross-functional environment
• Portfolio that shows past research work and deliverables
• Experience with tools such as UserZoom, UserTesting, Qualtrics, Confluence, and Miro
• Strong communication and collaboration skills
• Degree in Human-Computer Interaction, Psychology, Anthropology, or a related field
• Willingness and ability to travel within the US and internationally

Key Skills

• Empathy and User Advocacy
• Analytical Thinking
• Communication and Collaboration
• Technical Proficiency
• Creativity

Benefits

• Comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance
• Sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits
• 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance
• Flexible time off (FTO), 11 paid holidays plus 3 floating days
• 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members