Find Work
"Good design is obvious. Great design is transparent."
— Joe Sparano
As an Experience Researcher, you will partner with product designers and researchers to plan and execute research across multiple customer touch points. You will assist in developing usability tests and interview protocols to inform product decisions.
Responsibilities
- Partner with product designers and other researchers to plan and execute qualitative and quantitative research
- Assist in developing usability tests, surveys, and interview protocols
- Participate in synthesis, co-design sessions, and research share-outs
- Collaborate with fellow Research & Beta team members to support smooth study execution and feedback collection
- Learn and apply Amazon's mechanisms for working backwards from customer needs
Requirements
- 1+ years of UX research or equivalent experience (internships, academic, design research welcome)
- BA/BS or equivalent in HCI, Psychology, Sociology, Anthropology, Design, or a related field
- Foundational knowledge of common research methods (usability, interviews, surveys, basic analysis)
- Demonstrated ability to communicate research findings clearly through written reports, visual artifacts, and team presentations in collaborative settings
- Proficient written and verbal English language skills
Key Skills
- Exposure to streaming media, music tech, or creative tools
- Experience with tools like Lookback, Alida, dscout, Miro, or Figma
- Passion for music, fan culture, or the creator economy
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
🔔 Never miss similar opportunities
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.