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"Good design is obvious. Great design is transparent."
— Joe Sparano
Implement the entire testing process related to operational tests in the SDM department. Collaborate with design, product marketing, engineering, and market teams to analyze customer data and prepare reports.
Responsibilities
- Understanding the issues and defining the test objectives.
- Defining customer targets and relevant countries, and organising recruitment.
- Building the test protocol and stimuli.
- Organising (managing logistics and moderating test sessions).
- Analysing the customer data collected and preparing the results report.
Requirements
- Master's degree or equivalent in user testing/UX research, cognitive or behavioural psychology, sociology, UX design, marketing or experimental economics, supplemented by at least five years' experience in a similar role, ideally in a technical products and solutions environment.
- Fluent in German and English (French is a plus) and have international experience.
- Strong analytical and statistical skills, project management skills and interview moderation skills.
- Proficiency in Microsoft Office is essential and knowledge of survey software is a plus (Alchemer, Maze, Qualtrics, Figma, etc.).
Benefits
- Personalized onboarding experience program designed to make your first days smooth.
- Opportunities to learn and grow through Hager Group's awarded Hi University.
- Internal career opportunities, over 25% of our recruitments are through internal mobility.
About Hager Group
Hager Group is shaping the future of the electrical world by empowering customers, communities, employees, and partners with innovative technologies for a more digital and energy-sufficient future. As a global industrial technology leader, we bring world-leading expertise in electrification, automation, and digitization to residential, commercial, and industrial buildings. Founded in 1955 in Germany, we seamlessly integrate AI-enabled IoT solutions with products, systems, and analytics to drive profitable growth for our customers globally through 23 factories. With an ecosystem of 13,000 colleagues, our offers are distributed in over 100 countries, ensuring proximity and a unique experience for our customers and stakeholders. Embracing diversity and inclusion in all aspects, we are guided by our meaningful purpose of creating a sustainable future for all.
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