UX Researcher

The UX Researcher will plan, design, and conduct various research methods to gather user insights. They will collaborate with product teams to translate findings into actionable design decisions.

Responsibilities

• Plan, design, and conduct a variety of research methods (e.g., usability testing, user interviews, surveys).
• Analyze and synthesize user data to generate actionable insights and recommendations.
• Collaborate with Product Managers, Designers, and Engineers to translate findings into design decisions.
• Advocate for the voice of the user throughout the product development lifecycle.
• Develop personas, customer journey maps, and experience maps to help align teams around user needs.
• Create and deliver clear, compelling research reports and presentations for stakeholders.
• Maintain and grow a research repository to enable knowledge sharing and tracking.
• Stay up-to-date with UX research trends, tools, and best practices.

Requirements

• Bachelor’s or Master’s degree in Psychology, Sociology, Design, or a related field.
• 2–5 years of experience conducting UX research in a product-focused environment.
• Strong experience with both qualitative and quantitative research methods.
• Proficiency in research tools such as UserTesting, Hotjar, Maze, or similar platforms.
• Excellent communication, presentation, and storytelling skills.
• Strong organizational and time-management skills; able to manage multiple projects simultaneously.

Key Skills

• Experience in Agile or Lean product environments.
• Background in accessibility research or inclusive design practices.
• Ability to conduct remote and international research.
• Familiarity with analytics tools (e.g., Google Analytics, Mixpanel) to complement qualitative insights.