UX Researcher (Rakuten Mobile Business) - UX Strategy Section, Brand Marketing Strategy Department, Marketing Division

Conduct usability tests and user interviews, including design, execution, analysis, and reporting. Create personas and user journey maps to enhance the user experience for Rakuten Mobile.

Responsibilities

• Conducting usability tests (design, execution, analysis, reporting)
• Conducting user interviews (design, execution, analysis, reporting)
• Creating personas and user journey maps

Requirements

• Degree or equivalent experience in User Experience, Human Factors, Psychology, or related field
• Experience in UX research and proficiency in user-centered approaches
• Proficiency in research methods such as user testing and interviews
• Skills in qualitative data analysis and ability to derive insights
• Experience using prototyping and design tools (e.g., Sketch, InVision)
• Excellent communication skills and ability to work in a team
• Strong problem-solving skills and ability to identify issues
• Interest and passion for UX trends and best practices
• Proficient Japanese language capability

Key Skills

• User-centered approaches
• Research methods such as user testing and interviews
• Qualitative data analysis
• Prototyping and design tools (e.g., Sketch, InVision)
• Communication skills
• Problem-solving skills
• Interest and passion for UX trends and best practices
• Japanese language capability