Find Work
"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
UX Researcher, Research & Beta, Amazon Music
Amazon • United States of America 🇺🇸
Independently lead mixed-method research initiatives across the Amazon Music ecosystem and collaborate with designers to co-develop hypotheses and drive iterative design through research. Facilitate workshops and develop frameworks that help the organization make strategic, customer-centric decisions.
Responsibilities
- Independently lead mixed-method research initiatives across the Amazon Music ecosystem (mobile, voice, web, and beyond)
- Collaborate daily with designers to co-develop hypotheses, test early concepts, and drive iterative design through research
- Facilitate cross-functional workshops, synthesis sessions, and insight-to-action discussions with product, tech, and design teams
- Develop frameworks and research artifacts that help the org make strategic, customer-centric decisions
- Contribute to building repeatable, scalable research practices that raise the bar for our work and our thinking
Requirements
- 3+ years of UX research or design research experience across the full product lifecycle
- BA/BS required in HCI, Psychology, Human Factors, or related field. MA/MS/PhD preferred
- Skilled in both qualitative methods (interviews, fieldwork, usability) and quantitative thinking (surveys, behavioral data interpretation)
- Strong storytelling and facilitation skills; ability to communicate insights clearly across disciplines
- Experience working on consumer-facing media, streaming, or creative products
- Ability to ambiguity and leading discovery research with emerging products or technologies
- Passion for music, fan culture, or the creator economy
Key Skills
- Skilled in both qualitative methods (interviews, fieldwork, usability) and quantitative thinking (surveys, behavioral data interpretation)
- Strong storytelling and facilitation skills; ability to communicate insights clearly across disciplines
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
🔔 Never miss similar opportunities
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.