Sr. UX Researcher GolfNow

Lead user research initiatives across digital consumer and enterprise Golf products. Collaborate with cross-functional teams to generate actionable insights that inform product direction and enhance user experience.

Responsibilities

• Lead research projects from inception to completion (including study design, participant recruitment, data collection, analysis, and presentation of findings for generative and evaluative research studies on multiple aspects of Fandango products and experiences)
• Translate complex research findings into clear, actionable insights and communicate them independently and effectively to stakeholders at all levels
• Collaborate closely with Product Managers, Designers, Engineers, and Data Analysts to inform product direction and measure impact
• Advocate for the user at every stage of product development and champion a culture of empathy and evidence-based decision-making
• Contribute to the strategic vision for UX across the company, particularly as it relates to media consumption, personalization, accessibility, and cross-platform engagement
• Have accountability for the quality of your research deliverables, ensuring a high bar for execution throughout the research process
• Own and drive your user research roadmap, ensuring stakeholder and product needs are met and well aligned to achieve organizational KPIs and goals
• Influence strategic and tactical product roadmaps
• Connect with other Research colleagues across Versant to share insights as well as lessons learned in conducting research
• Staying on top of industry trends and emerging technologies, continuously evolving our research methodologies and approaches
• Manage research vendors and external partners as needed

Requirements

• Bachelor’s degree in HCDE, Human-Computer Interaction, Human Factors, Psychology, Cognitive Science, or a related field
• 7+ years’ experience of leading UX research that has influenced product decisions through research insights in digital consumer and enterprise products
• A strong research portfolio demonstrating past work experience and deliverables
• Experience conducting both foundational and tactical research employing variety of qualitative and quantitative research methods
• Deep understanding of the strengths and weaknesses of different research methods
• Broad familiarity with behavioral user analytics and how to incorporate them into UX research efforts
• Excellent data storytelling and presentation skills
• Experience collaborating with and influencing senior stakeholders

Key Skills

• Qualitative and quantitative research methods
• Behavioral user analytics
• Data storytelling and presentation skills
• Collaboration with and influence on senior stakeholders

Benefits

• Medical, dental and vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• A variety of other discounts and perks