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"Design creates culture. Culture shapes values. Values determine the future."
โ Robert L. Peters
Conduct and support user research, including planning, executing, and analyzing studies. Collaborate with cross-functional teams to ensure user insights inform product decisions.
Responsibilities
- Support the planning, execution, and analysis of UX research projects
- Recruit and engage participants for studies
- Synthesize research findings into clear, actionable insights and present them to stakeholders
- Manage and maintain the UX research repository
- Maintain research project checklists, templates, and scoping documents
- Build and manage participant databases
- Assist with internal stakeholder feedback collection
- Stay current on industry best practices in UX research methodologies and customer engagement
Requirements
- Bachelorโs degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Market Research, or related field
- Foundational knowledge of UX research methodologies
- Strong organizational skills and attention to detail
- Ability to manage projects independently with guidance
- Effective communication skills
- Eagerness to learn and apply new tools for research, data analysis, and content creation
- Proficiency in Microsoft Office Suite (SharePoint, Excel, PowerPoint, Word)
- Familiarity in tools such as Qualtrics, SurveyMonkey, Figma, Salesforce, Confluence, Jira, and research repositories is a plus
Key Skills
- Foundational knowledge of UX research methodologies
- Strong organizational skills
- Effective communication skills
- Eagerness to learn and apply new tools
- Proficiency in Microsoft Office Suite
- Familiarity in tools such as Qualtrics, SurveyMonkey, Figma, Salesforce, Confluence, Jira, and research repositories
Benefits
- Opportunity for annual cash bonus
- Health / Dental / Vision Benefits
- Day-One 5% matching 401k
- Additional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching
About Idexx
10,000+ people, one global focus๏ปฟ - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX โ and why wouldnโt we be? When youโre working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, itโs no wonder that what we do each day is more than just a job. Thereโs an energy across IDEXX that is contagious, where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market arou
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