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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Drive end-to-end user research projects and collaborate with stakeholders to translate business needs into actionable insights. Turn complex research insights into engaging presentations that empower cross-functional teams to make informed, user-centered product decisions.
Responsibilities
- Drive end-to-end user research projects, by collaborating with stakeholders to translate business needs into actionable insights
- Turn complex research insights into engaging, easy-to-understand presentations that empower cross-functional teams to take informed, user-centered product decisions
- Design and facilitate design-thinking processes to activate new and existing user insights
- Activate user insights to enhance user experience and user engagement by sparring with Designers and Product Managers
- Adapt processes and tools, methods, and workflows to improve team efficiency
- Stay informed on research trends and best practices to keep us at the forefront
Requirements
- Minimum 5 years of relevant experience, preferable from working with digital products
- Experience from working in large organisations or agencies working with large organisations
- Great at planning and executing user research
- Experience with activating user insights throughout the design process
- Skilled in creating a systematic business-oriented and operational output
- Fluent in English, both spoken and written. Italian and Danish would be considered a plus
- Skilled in storytelling to enable colleagues and stakeholders to connect with the user insights
Key Skills
- Experience in designing and facilitating creative workshops and collaboration sessions (eg. design sprints)
- Ability to inspire, motivate, and foster positive collaboration across teams and all levels
- Proactive mindset towards continuous learning and growth, individually and as part of a team
Benefits
- Attractive salary and a competitive benefits package to reward your expertise and contributions
- Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
- Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
- Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential
About Nexi Career Site
We come from the merger and integration of Nexi, Nets and Sia, among the biggest European players in digital payments. European by scale, local by nature we are now present in more than 25 countries. We have the scale, capabilities and proximity to provide the simplest, fastest and safest payment solutions to People, Businesses and Financial Institutions. We help our Customers pay and accept digital payments through a complete and personalised range of simple, intuitive and secure solutions. We offer Banks, Small and Medium-sized Enterprises, Large International Corporations, Institutions and Public Administrations a complete range of innovative solutions for digital payments in both card‑present and card‑not‑present acceptance, e-commerce and multi-channel solutions. We want to shape the way People pay and Businesses accept payments, by offering to our customers the most innovative and reliable solutions, thanks to our scale and the competence and energy of our people. We will
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