Senior UX Researcher, Core

Conduct research on various aspects of products and experiences, collecting and analyzing user behavior through multiple methods. Collaborate with designers, product managers, and engineers to prioritize research opportunities and advocate findings through reports and presentations.

Responsibilities

• Conduct research on multiple aspects of products and experiences.
• Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
• Work with Designers, Product Managers, Engineers and other User Experience Researchers to prioritize research opportunities in a fluid environment.
• Understand and incorporate technical and business requirements into research.
• Advocate research findings through written reports and in-person presentations.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting, or similar.
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
• Experience in product research, in an usability, or generative setting.

Key Skills

• Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field (Preferred).
• 5 years of experience conducting UX research on products and working with executive leadership (Preferred).
• 3 years of experience managing projects, and working in a large, matrixed organization (Preferred).
• Experience in product spaces, applied research or academic settings (Preferred).
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process (Preferred).
• Ability to communicate user research findings with cross-functional partners (Preferred).