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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
The Senior UX Designer will translate user research into intuitive designs and prototypes, facilitating the product vision through various design processes. This role requires collaboration with stakeholders to deliver user-centered solutions that align with business needs.
Responsibilities
- Translate complex concepts and interactions into simple, elegant, and coherent design, and define and take user journeys from concept through implementation
- Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital and omni channel products
- Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces
- Identify design problems and devise elegant solutions
- Make strategic design and user-experience decisions related to core, and new, functions and features
- Take a user-centred design approach and rapidly test and iterate your designs
- Collaborate with other team members and stakeholders
- Ask smart questions, take risks and champion new ideas
- Gauge the usability of new and existing products and make constructive suggestions for change
- Execute on the Individual Insurance division vision and roadmap
- Monitor key performance indicators for our digital experiences
- Engage with external partners and clients directly to understand their needs
- Stay on top of current and emerging digital trends, bringing new and innovative ideas to elevate our client and partner digital experiences
- Work closely with agile teams ensuring front end digital and paper-based experiences align with and support back-office functions
- Align with both Savings & Retirement and Group Benefits divisions to ensure consistent delivery of digital experiences
Requirements
- Three or more years of UX design experience
- Clear understanding of user behavior, and proficiency in a wide variety of skills, ranging from psychology to design and technology
- Expertise in standard UX software such as Figma, Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like
- Basic HTML5, CSS3, and JavaScript skills are a plus
- Experience with Ceros is nice to have
- Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision
- Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
- Solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
- Ability to iterate designs and solutions efficiently and intelligently
- Ability to communicate design processes, ideas, and solutions clearly and effectively
- Clear understanding of the importance of user-centered design and design thinking
- Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications
- Be excited about collaborating and communicating closely with teams and other stakeholders, to regularly deliver design solutions for approval
- Be passionate about resolving user pain points through great design
- Be open to receiving feedback and constructive criticism
- Be passionate about all things UX and other areas of design and innovation
- Research and showcase knowledge in the industry’s latest trends and technologies
- Strong experience with client journey mapping
- Deep experience with Agile ways of working
Key Skills
- UX design
- User behavior
- UX software such as Figma, Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer
- HTML5, CSS3, and JavaScript
- Ceros
- Client requirements
- UX design best practices
- Mobile-first and responsive design
- User-centered design (UCD)
- User research
- User testing
- A/B testing
- Rapid prototyping
- Heuristic analysis
- Usability and accessibility concerns
- Iterating designs and solutions
- Communicating design processes, ideas, and solutions
- User-centered design and design thinking
- Team setting
- Collaborating and communicating closely with teams and stakeholders
- Resolving user pain points
- Receiving feedback and constructive criticism
- Industry’s latest trends and technologies
- Client journey mapping
- Agile ways of working
Benefits
- A workplace where care, passion, and curiosity aren’t just values, they’re how we work, grow, and succeed together every day
- A healthy work-life balance with employee wellness top of mind
- We value open, honest communication between team members, challenging each other to continually improve
- Employee resource groups that support an inclusive work environment
- An onsite, full-service cafeteria with a variety of daily options
- Regular EQ Together events focused on company togetherness and collaboration
About Equitable
At Equitable our belief in the power of working together guides how we work with each other. How we help our clients and partners. And how we support the communities where we live and work. Together, with partners and advisors across Canada, we offer Individual Insurance, Group Insurance and Savings and Retirement solutions. For Equitable Life’s terms of use for this site, please visit: https://www.equitable.ca/en/legal.aspx But we're not your typical financial services company. We have the knowledge, experience and ability to find solutions that work for you. We're friendly, caring and interested in helping. And we're owned by our participating policyholders, not shareholders. So we can focus on your interests and provide you with personalized service, security and wellbeing.
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