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"The details are not the details. They make the design."
— Charles Eames
Take ownership of complex, high-impact features and workflows, shaping the experience from concept to execution. Collaborate with product managers, engineers, and other designers to craft solutions based on user insights and business goals.
Responsibilities
- Take ownership of complex, high-impact features, workflows, and systems—shaping the experience from early concept through polished execution
- Collaborate closely with product managers, engineers, SMEs, and other designers to craft elegant solutions grounded in user insights and business goals
- Bring clarity to ambiguity through thoughtful discovery, guerrilla research, and ideation. Champion the voice of the customer and ensure their needs are embedded in every design decision
- Think in systems and scale gracefully. Help raise the bar by contributing to our design system, identifying patterns, interaction paradigms and advancing a shared visual and interaction language across products
- Become a powerful storyteller and advocate for design. Whether facilitating workshops, aligning stakeholders, or presenting in design critiques, articulate design rationale with clarity and persuasion
- Actively contribute to a strong culture of design critique, feedback, and iteration, helping grow as individuals and as a team
- Adopt & influence newer ways of working as AI enhances our efficiency and everything we do, allowing design to focus on higher value work
Requirements
- 5–8 years of experience in product design, UX/UI, or interaction design demonstrating a proven track record of shipping enterprise SaaS products
- A strong portfolio of recent work that showcases your ability to solve intricate problems with intuitive, elegant, and scalable design solutions. It should highlight your thinking, interaction design, visual craft, and possibly meaningful business impact
- Deep expertise in both interaction and visual design, the ability to obsess over details while simultaneously maintaining a holistic, systems-level perspective
- Strong proficiency in design tools like Figma, UX PIN and prototyping tools
- Excellent storytelling, facilitation, and communication skills—you know how to frame problems, simplify complexity, and bring people along
- A genuine love & enthusiasm for SaaS design and fluency in the best practices and patterns that define modern SaaS product designs & patterns
- An unwavering desire to not only elevate the product but also to elevate the people and the practice of design around you
Key Skills
- 5–8 years of experience in product design, UX/UI, or interaction design demonstrating a proven track record of shipping enterprise SaaS products
- A strong portfolio of recent work that showcases your ability to solve intricate problems with intuitive, elegant, and scalable design solutions. It should highlight your thinking, interaction design, visual craft, and possibly meaningful business impact
- Deep expertise in both interaction and visual design, the ability to obsess over details while simultaneously maintaining a holistic, systems-level perspective
- Strong proficiency in design tools like Figma, UX PIN and prototyping tools
- Excellent storytelling, facilitation, and communication skills—you know how to frame problems, simplify complexity, and bring people along
- A genuine love & enthusiasm for SaaS design and fluency in the best practices and patterns that define modern SaaS product designs & patterns
- An unwavering desire to not only elevate the product but also to elevate the people and the practice of design around you
- Preferred: Proven experience working with or contributing to design systems and component libraries
- Preferred: Familiarity with Finance, FinTech Domain
- Preferred: Experience designing for platforms with APIs, AI agents, or modular microservices
Benefits
- Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
- Medical insurance
- Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break
- 6 months of fully paid parental leave
- Learning & Development stipend
- Opportunities to volunteer and give back, including charitable donation match
- Free resources and support for your mental wellbeing
About Zuora
Zuora was born out of a vision that we could evangelize a fundamentally new way of doing business by shifting the focus of companies to deliver recurring, people-centric services instead of a one-time sale of products. This is how we coined the term, the Subscription Economy®. Today, we see others evangelizing this term, and building entire communities around it. The Subscription Economy isn’t (and never was) just about subscription business models but, direct, recurring relationships with customers through any business model. Subscriptions were only just scratching the surface and now, the market recognizes the Subscription Economy for what it truly is-a relationship-centric economy. Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and to nurture and monetize these relationships through an ever growing set of digital services. Alongside this evolution, Zuora has been there every step of the way. We star
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