Staff Product Designer

QuickBooks seeks a Staff Product Designer to create and test new Generative AI concepts and interaction models for small business problems, requiring significant experience in mobile app design.

Responsibilities

• Drives and delivers design strategies, frameworks, principles, and designs on a broad range of projects to accelerate large initiatives and align stakeholders across different teams and business units
• Works on scalable platform solutions with velocity and rigor by leveraging and contributing to our Intuit design system and innovating using new and existing tech capabilities
• Leads delivery of high-level frameworks for understanding the problem space, detailed design specs for E2E initiatives, and ideal state prototypes
• Bring a bold vision and design strategy to life across multiple areas in the ecosystem. Can connect the dots across multiple strategies and initiatives to make the largest impact
• Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms
• Operate with autonomy and drive design in partnership with many stakeholders across Design, Development, Product Management, Data/Analytics, Service Design
• Masterful storyteller, able to influence a broad audience by visualizing ideas and concepts for internal leaders, partners and customers
• Use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you
• Drives cross-platform designs to ensure best-in-class customer experiences no matter the platform, with a strong focus on mobile-first approaches
• Serve as a lighthouse example for understanding, identifying, and executing high-impact growth design work, setting a gold standard for design practices across the Product organization
• Provide mentorship and thought leadership within the team, cultivating a culture of high velocity, a bias for action, experimentation, and shared learnings
• Leverage customer insights and data to inform design decisions, ensuring solutions are deeply rooted in customer empathy and address real user needs
• Demonstrated ability to design and implement intuitive and engaging user experiences specifically for mobile applications (iOS and Android)
• Experience adapting complex features and workflows for smaller mobile screens and touch-based interactions

Requirements

• 8+ years of product design experience with strong visual and interaction skills, including significant experience in mobile app design
• Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research, with a proven track record in mobile product development
• Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles
• Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use
• Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership to deliver great results and to "raise the bar" continually as an effective leader of positive change
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
• A passion for creating products that resonate on an emotional level
• Strong online portfolio available for viewing
• Familiarity with mobile design guidelines and best practices (e.g., Apple Human Interface Guidelines, Material Design)

Key Skills

• 8+ years of product design experience with strong visual and interaction skills, including significant experience in mobile app design
• Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research, with a proven track record in mobile product development
• Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles
• Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use
• Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership to deliver great results and to "raise the bar" continually as an effective leader of positive change
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
• A passion for creating products that resonate on an emotional level
• Strong online portfolio available for viewing
• Familiarity with mobile design guidelines and best practices (e.g., Apple Human Interface Guidelines, Material Design)