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"The details are not the details. They make the design."
— Charles Eames
You will innovate marketplace intelligence capabilities and collaborate with various teams to develop solutions that empower internal teams. Your role involves ensuring the right solutions are built while driving collaboration and conducting user research.
Responsibilities
- Ensure we build the right solutions - addressing value, usability, feasibility and viability, and any necessary trade-offs with minimal waste, while safeguarding goals
- Communicate and back design rationale effectively and convince senior stakeholders
- Drive collaboration across domains, functions and teams; facilitating their alignment and efficiencies by driving discussions, workshops and exploration
- Drive problem exploration, solution discovery and solution delivery across teams; displaying autonomy to work and navigate complexity independently
- Conduct user research together with the operations team to uncover and confirm the assumptions of your design
- Develop problem-framing approaches, establishing new starting points that lead to new kinds of solutions, not just execution, across teams
- Design simple solutions to complex, abstract problems; connecting the dots across multiple 'products' in an experience and unlocking new value
- Produce visual design that elevates the quality, consistency, and credibility of user experiences
Requirements
- 4+ years in UI/UX or product design on cross functional teams
- Excellent fundamentals in interaction and visual design, including creation of user flows, responsive design, design systems, and data visualization
- Strong track record of iterative design, collaborating closely with product tech and business partners from inception through implementation
- Must be proficient and experienced in Figma and prototyping tools
- Experience conducting user research using diverse methods and translating findings into actionable product requirements or improvements
- Prior experience designing dashboards, internal tools, or b2b web portals
- Understanding of UX interactions in LLM. Curious and adept on leveraging AI in your design process, and first experiences with vibe coding (e.g. Cursor, replit, lovable)
Key Skills
- Proficiency in Figma and prototyping tools
- Experience conducting user research
- Prior experience designing dashboards, internal tools, or b2b web portals
- Understanding of UX interactions in LLM
- Curiosity and adeptness in leveraging AI in design process
- Experience with vibe coding
Benefits
- Term Life Insurance and comprehensive Medical Insurance
- GrabFlex benefits package
- Parental and Birthday leave
- Love-all-Serve-all (LASA) volunteering leave
- Confidential Grabber Assistance Programme
- FlexWork arrangements such as differentiated hours
About Grab
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better
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